Frequently Asked Questions
Get your questions answered before the demo! Be sure to check out our full Q&A section for more information.
Do you have a trial version available?
We do! Sesame Software provides a 2 week trial for on-premise deployment requests. The product is installed on a webinar with our support staff assisting, and you will get relevant training on the spot.
How quickly can your solution be implemented/activated?
Very quickly! You can be up and running within 30 minutes. For the on-premise deployment, you’ll need:
- a computer with 16GB RAM and a 4-core processor
- either Windows or UNIX
- a UTF-8 character set database
- The cloud deployment option is set up within hours of signing a contract
Does your solution offer cloud and/or on-premise backup storage options?
Yes, both cloud and/or on-premise backup storage options are offered! We have the only product that offers both on-premise and Cloud deployment for backup and recovery!
Can I deploy from the Oracle Cloud Marketplace?
Yes! As long as you know the login credentials for all of your sources set up from the Marketplace is a breeze. Check out our listing to learn more!
What platforms can be used to deploy the software?
Our software is a Java application, which makes it cross-platform! Deployment options include:
- on-premise servers and personal computers, including Windows, Mac, and UNIX
- Amazon AWS
- Microsoft Cloud
- Oracle Cloud Infrastructure
- any cloud computing environment where you have access to install Java and Tomcat
What level of auditability does your solution provide for the backup?
The product will send you a daily log showing the records copied per object and whether added, updated, and deleted. There are also reject logs if record-level errors happen. You have access to these logs in the on-premise deployment option.